Case Studies

Express Billing audit recovers more than $500,000

An international, medical manufacturing company shipping critical devices to hospitals, clinics and subsidiaries was concerned about billing errors hidden within thousands of express and overnight shipments. Data2Logistics was retained to audit express billing at the individual shipment level before any invoices were paid. In addition to finding real-time billing errors related to rates, duplicate billings and accessorial charges, Data2Logistics provided the client with necessary tools to track and recover refunds on service delivery guarantees for time-sensitive shipments.

In less than one year, Data2Logistics recovered more than $500,000 in express freight charges for this client. The company was so pleased with the Data2Logistics’s customer service, technical support and audit results that it expanded the service to include all other modes of transportation.